Yes, many products qualify for free standard shipping across Canada. Some remote postal codes or oversized freight items may incur additional charges. If additional fees apply, our team will contact you before processing.

Shipping times vary based on product type and location. Smaller items may ship within a few business days, while larger freight items may take longer. Tracking details are provided once your order ships.

Currently, iEnjoy primarily ships within Canada & the United States. If you have a special shipping request, you may contact customer service for clarification.

If your order arrives damaged, contact customer support immediately with photos and your order number. We will assess the issue and coordinate next steps quickly. Reporting damage promptly helps ensure faster resolution.

Yes, once your order ships, you will receive tracking information by email. This allows you to monitor delivery progress. If you do not receive tracking, contact support for assistance.

Shipping timelines may be extended during holidays or high-demand periods. We work with carriers to minimise delays as much as possible. Customers are notified of any significant changes.

You can browse products at www.ienjoynow.com and add your chosen items to your cart. Checkout is secure and straightforward. You will receive an order confirmation by email once payment is processed.

If your order has not yet shipped, modifications may be possible. Contact customer support as soon as possible with your order number. Once shipped, changes may not be available.

iEnjoy accepts major credit cards and may offer financing options may be available for select purchases. This allows customers to spread payments over time. Eligibility and terms are presented during checkout. Payment methods are displayed during checkout. All transactions are processed securely.

Yes, an order confirmation email is sent once your purchase is completed. This email includes order details and billing information. Keep this for your records.

Contact customer support immediately if you notice an address error. If the order has not shipped, corrections may be possible. Address changes after shipment may be limited.

Order cancellations may be possible before shipment. Once the order has been processed or shipped, cancellation may not be available. Contact support promptly for assistance.

Most products may be returned within 30 days if unused and in original packaging. Items must be in resalable condition. Return shipping costs and potential restocking fees may apply.

To start a return, contact customer service with your order number and reason for return. Our team will provide instructions for the return process. Do not ship items back without approval.

Some products may be subject to restocking fees depending on the brand or category. These fees vary and are outlined in the return policy. Always review policy details before purchasing.

Exchanges may be possible depending on product availability and condition. Contact customer support to discuss options. Approval is required before sending items back.

Refunds are processed after the returned item is inspected and approved. Processing times may vary depending on payment method and financial institution. You will receive confirmation once the refund is issued.

Certain special orders or custom items may not be eligible for return. Product pages and policy details outline any exclusions. Always confirm before completing your purchase.

If your item is defective, contact customer support promptly. We will work with you under the manufacturer's warranty to resolve the issue. Providing photos and details helps speed up the process.

Yes, original packaging is typically required for returns. This helps ensure the product remains protected during transit. Without original packaging, return eligibility may be affected.